Shipping policy
HUMVA — Shipping Policy
Thank you for shopping with HUMVA. We work to process and ship orders as quickly as possible.
Order Processing
Orders are generally processed within 1–3 business days after payment has been successfully received. Orders are not normally processed or shipped on weekends or major holidays. During sales, promotions, holidays, or periods of unusually high order volume, processing may take longer.
Shipping Times
Estimated delivery times vary depending on the destination, shipping method, carrier, and other factors. Estimated shipping times are provided as a guide and are not guaranteed delivery dates. Once your order has been shipped, you will receive tracking information when available.
Tracking
Tracking information may take some time to become active after your package has been handed to the carrier. Please allow the carrier time to update its tracking system before contacting us about a tracking number that has not yet shown movement.
Delayed or Lost Packages
Once an order has been shipped, delivery is handled by the shipping carrier. Delays can occur because of weather, holidays, incorrect addresses, carrier disruptions, customs processing, or other circumstances outside HUMVA's control. If your package appears to be delayed or lost, please contact us at support@tryhumva.com and we will do our best to assist.
Incorrect Shipping Address
Customers are responsible for providing an accurate shipping address at checkout. If you notice an incorrect address after placing your order, contact us as soon as possible. We cannot guarantee that an address can be changed once an order has entered processing or been shipped.
International Orders
For international shipments, customers may be responsible for customs duties, taxes, or other fees imposed by the destination country. These charges are outside HUMVA's control.
Contact Us
HUMVA
Email: support@tryhumva.com