Billing & Payments
Effective date: November 2, 2026
This page explains how payment works when you buy from HUMVA, operated by Bennett Brand Solutions LLC.
Accepted payment methods
We accept major credit and debit cards (Visa, Mastercard, American Express and Discover). When you click Checkout you are taken to our secure checkout at checkout.tryhumva.com, operated by Bennett Brand Solutions LLC, where your payment is processed by our PCI DSS-compliant payment processor. We do not accept checks, money orders, bank transfers or cash on delivery.
When you are charged
Your payment method is charged when you place your order. A temporary authorization may appear on your statement first and is replaced by the final charge when the order is processed. If we cancel an order before shipping, the charge is voided or refunded in full.
How the charge appears
Charges will appear on your statement as HUMVA or BENNETT BRAND SOLUTIONS LLC. If you do not recognize a charge, contact us at support@tryhumva.com or (866) 660-5014 and we will look it up for you right away.
Prices, currency and taxes
All prices are in U.S. dollars. Sales tax is calculated at checkout based on your shipping address. The total you see on the final checkout page, including tax, is the amount you will be charged. We do not charge any additional fees.
Security
Our checkout at checkout.tryhumva.com is encrypted with TLS/SSL and payments are handled by a PCI DSS-compliant payment processor. We never store your full card number on our own systems.
Declined payments
If a payment is declined, check that the billing address and card details match what your bank has on file, or try another payment method. Your bank can tell you why a payment was declined; we do not receive that information.
Fraud prevention
To protect our customers, orders may be reviewed for fraud. We may ask you to verify your identity or billing details before shipping, and we may cancel orders we cannot verify. We will refund any cancelled order in full.
Refunds
Refunds are issued to the original payment method. See our Refund & Returns Policy for timing and conditions.
Billing questions
For any question about a charge, email support@tryhumva.com with your order number or call (866) 660-5014. We reply within 24 hours, Monday–Friday. Please contact us before disputing a charge with your bank; we can resolve almost everything directly.
Contact us
Bennett Brand Solutions LLC, doing business as HUMVA
7711 North Military Trail, Palm Beach Gardens, FL 33410, United States
Phone: (866) 660-5014
Email: support@tryhumva.com